Privacy Policy

Data Protection/Privacy Policy

This Privacy Policy explains the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offering and the related websites, features and content (hereinafter referred to as “online offer”). With regard to the terminology used, e.g. “Personal data” or their “processing”, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).

General

LiquidyHouse v.G.m.b.H. welcomes you on our website. We appreciate your interest and would like to make your stay on our website as comfortable as possible. For us, this also includes responsible handling of your data. The privacy policy applies to the website, the LiquidityHouse V.G.M.B.H. offering. Should offers from other providers (“third-party offers”) be available from our internet offer, our privacy policy for these third-party offers shall not apply.
You can visit our website without telling us who you are.

Responsible party

For the adherence to the data protection of our online offer the LiquidityHouse v.G.m.b.H, represented by the managing director HJVM Boehm, L-1937 Luxembourg is responsible.

For data protection requests, we are at your disposal. For this you have the following contact options:
Phone: +352 621 421 918
E-mail: joe.leiner@liquidityhouse.eu

Types of processed data

– Inventory data (e.g., names, addresses)
– Contact information (e.g., e-mail, phone numbers)
– Content data (e.g., text input, numbers input)
– Contract data (for example, subject matter, term, customer category)
– Payment details (e.g., bank details, payment history)
– Usage data (e.g., websites visited, interest in content, access times)
– Meta / communication data (e.g., device information, IP addresses).
– Information data (for example publicly accessible data of our customers or interested parties)

Processing of a special category of data (Article 9 (1) GDPR)

In general, no particular categories of data are processed unless they are sent by the users to the processing, e.g. entered in online forms.

Categories of data subjects

– Customers
– Interested persons
– Visitors and users of the online offer

In the following, we refer to the affected persons collectively as “users”

Purpose of processing

– Servicing of the online offer, its contents and functions
– Servicing of contractual services, service and customer care
– Answering contact requests and communicating with users
– Marketing, advertising and market research
– Contacting users after their prior consent

Relevant legal bases

In accordance with Art. 13 of the GDPR, we inform you about the legal basis of our data processing. Unless the legal basis in the data protection declaration is mentioned, the following applies: the legal basis for obtaining consent is Article 6 (1) lit. a and Art. 7 GDPR, the legal basis for the processing for the performance of our services and the execution of contractual measures as well as the answer to inquiries is Art. 6 para. 1 lit. b GDPR, the legal basis for processing in order to fulfill our legal obligations is Art. 6 (1) lit. c GDPR, and the legal basis for processing in order to safeguard our legitimate interests is Article 6 (1) lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as legal basis.

Changes and updates to the privacy policy

We ask you to inform yourself regularly about the content of our privacy policy. We will adjust the privacy policy as soon as the changes to the data processing we make require it. We will notify you as soon as the changes require your participation (e.g. consent) or other individual notifications.

Safety measures

We take appropriate technical measures in accordance with Art. 32 GDPR, taking into account the state of the art, the implementation costs and the nature, scope, circumstances and purposes of the processing as well as the likelihood and severity of the risk to the rights and freedoms of natural persons and organizational measures to ensure a level of protection that is in accordance with the risk. Measures include, in particular, ensuring the confidentiality, integrity and availability of data by limiting physical access to the data, as well as their access, input, disclosure, availability and segregation.

The security measures include in particular the encrypted transmission of data between your browser and our server.

Collaboration with processors and third parties

If, in the context of our processing, we disclose data to other persons and companies (processors or third parties), transmit data to them or otherwise grant access to the data, this is done only on the basis of a legal permission (e.g. the transmission of the data to third parties, as required by payment service providers, pursuant to Art. 6 (1) (b) GDPR), or on the basis of our legitimate interests (e.g. the use of agents, webhosting, etc.).

Insofar as we commission third parties to process data on the basis of a so-called “contract processing contract”, this is done on the basis of Art. 28 GDPR.

Transfers to third countries

If we process data in a third country (outside the European Union (EU) or the European Economic Area (EEA)) or in the context of the use of third party services or disclosure or transmission of data to third parties, this will only be done if it is to fulfill our (pre-) contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests. Subject to legal or contractual permissions, we process or have the data processed in a third country only in the presence of the special requirements of Art. 44 et seq. GDPR. That the processing is e.g. on the basis of specific guarantees, such as the officially recognized level of data protection (e.g. for the US through the Privacy Shield) or compliance with officially recognized special contractual obligations (so-called “standard contractual clauses”).

Rights of data subjects

– You have the right to request a confirmation as to whether the data in question is being processed and for information about this data as well as for further information and a copy of the data in accordance with Art. 15 GDPR.

– You have according to Art. 16 GDPR the right to demand the completion of the data concerning you or the correction of the incorrect data concerning you.

– In accordance with Art. 17 GDPR, you have the right to demand that the relevant data be deleted without delay, or, alternatively, to require a restriction of the processing of data in accordance with Art. 18 GDPR.

– You have the right to demand that the data relating to you, which you have provided to us, be obtained in accordance with Art. 20 GDPR and request their transmission to other responsible persons.

– You have according to Art. 77 GDPR the right to file a complaint with the competent supervisory authority.

Withdrawal

You have the right to withdraw according to.Art. 7 para. 3 GDPR with immediate effect in regards to the future.

Right to object

You may at any time object to the future processing of your data in accordance with Art. 21 GDPR. The objection may in particular be made against processing for direct marketing purposes.

Cookies and right to object to direct mail

We set temporary and persistent cookies, i. small files that are stored on users’ devices. In part, the cookies are used for security or to operate our online offer (e.g. for the presentation of the website) or to save the user’s decision in the confirmation of the cookie banner. In addition, we or our technology partners use cookies for measuring reach and marketing purposes, which users are informed about in the course of the privacy policy. A general objection to the use of cookies used for online marketing purposes can be found in a variety of services, especially in the case of tracking, via the US website http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. Furthermore, the storage of cookies can be achieved by switching them off in the settings of the browser. Please note that not all features of this online offer may be accessible if you turn your cookies off.

Deletion of data

The data processed by us is deleted or limited in their processing in accordance with Articles 17 and 18 GDPR. Unless explicitly stated in this privacy statement, the data stored by us will be deleted as soon as they are no longer necessary for their intended purpose and the deletion does not conflict with any statutory storage requirements. Unless the data is deleted because it is required for other and legally permitted purposes, its processing will be restricted. Some data, for example data that must be kept for commercial or tax reasons, can be kept indefinitely.

Provision of contractual services

We process inventory data (e.g. names, addresses), contact data (e.g. email, telephone numbers), content data (e.g. text input, number entries), contract data (e.g. contract object, duration, customer category), payment data (e.g. bank details, payment history), usage data (e.g. visited Web pages, interest in content, access times), meta / communication data (e.g. device information, IP addresses), information data (e.g. public, publicly accessible data of our customers or interested parties) for the purpose of fulfilling our services acc. Art. 6 para. 1 lit b. GDPR. The entries marked as obligatory in online forms are required for the conclusion of the contract.

The data collected for user profiles is based solely on information provided by you. An automated profiling by us due to your behavior or other information does not take place. Access to your profile is password protected. If you create a profile on our website, we have a contract between us for storing and maintaining the respective profile. The processing of your personal data is therefore legitimated. An independent deletion of your personal data stored in a profile by us does not take place.

Registered users can be given limited data and answers of other users (for example: inventory data, contact data, content data, etc.), if both parties explicitly agree to it. The user accounts are not public. If users have terminated their user account, their data will be deleted with regard to the user account, subject to their retention is, for commercial or tax law or other legal reasons according to Art. 6 para. 1 lit. c GDPR, necessary. It is the responsibility of the users to secure their data upon termination prior to the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.

The user data, as soon as there has been a “match” between the users, is transmitted to the corresponding counterparty. This happens after the users have agreed to this data transfer for the purpose of fulfilling the contract in accordance with. Art. 6 para. 1 lit. b GDPR.

For paid services we process your user data, in particular payment data (account, credit card and other bank data) on the basis of Art. 6 para. 1 lit. b GDPR. This is done for the purpose of contract execution (payment processing / accounting). Insofar as necessary, your payment data for the payment transaction and for billing to service providers (credit institutions, accounting service providers) is transmitted or processed directly by them.

The deletion takes place after expiration of legal warranty and comparable obligations, the necessity of the storage of the data is checked every three years; in the case of legal archiving obligations, the deletion takes place after their expiration date (6 years of commercial legal requirements and 10 years for tax-based requirements).

Contact

When contacting us (via contact form or email), the information provided by the user to process the contact request is done according to. Art. 6 para. 1 lit. b) GDPR.

We delete the requests if they are no longer required. We check the requirement every two years; inquiries from customers who have a customer account, we store permanently and refer to the deletion on the details of the customer account. In the case of legal archiving obligations, the deletion takes place after its expiry (end of commercial law (6 years) and tax law (10 years) retention obligation).

Collection of access data and log files

Based on our legitimate interests within Art. 6 para. 1 lit. f. GDPR, data of every access to the server on which this service is located (so-called server log files) is stored. This data includes the name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.

Online presence in social media

We maintain online presences within social networks and platforms in order to communicate with customers, prospects and users active there and to inform them about our services. When calling the respective networks and platforms, the terms and conditions and the data processing guidelines apply to their respective operators.

Unless otherwise stated in our Privacy Policy, users’ data will be processed as long as they communicate with us within social networks and platforms, e.g. write posts on our online presence or send us messages.

Cookies & reach measurement

Cookies are information transmitted by our web server or third-party web servers to users’ web browsers and stored there for later retrieval. Cookies can be small files or other types of information storage.

We use “session cookies” that are only stored for the duration of the current visit to our online presence (for example, to enable the storage of your login status or the shopping cart function and thus the use of our online offer at all). In a session cookie, a randomly generated unique identification number is stored, a so-called session ID. In addition, a cookie contains information about its origin and the retention period. These cookies can not save other data. Session cookies will be deleted when you have finished using our online offer and you are e.g. logged out or close the browser.
If users do not want cookies stored on their machine, they will be asked to disable the option in their browser’s system settings. Saved cookies can be deleted in the system settings of the browser. The exclusion of cookies can lead to functional restrictions of this online offer.

You may opt out for the use of cookies for promotional purposes through the Network Advertising Initiative’s opt-out page (http://optout.networkadvertising.org/) and, in addition, the US website (http://www.aboutads.info/choices ) or the European website (http://www.youronlinechoices.com/uk/your-ad-choices/).

Google Analytics

We use Google Analytics, a web analytics service of Google LLC (“Google”), based on our legitimate interests (that is, interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 (1)). Google uses cookies. The information generated by the cookie about the use of the online offer by the users are usually transmitted to a Google server in the USA and stored there.
Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation (https://www.privacyshield.gov/articipant?id=a2zt000000001L5AAI&status=Active).

Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offering and to provide us with further services related to the use of this online offer and the internet usage. In this case, anonymous user profiles of the processed data can be created.

We use Google Analytics to display the advertisements displayed within Google’s advertising services and its affiliates, only those users who have shown an interest in our online offering or who have certain characteristics (eg interest in specific topics or products visited by them). We also want to make sure that our ads are in line with the potential interest of users and are not annoying.

We only use Google Analytics with activated IP anonymization. This means that the IP address of the users is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection of the data generated by the cookie and related to their use of the online offer as well as the processing of such data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
For more information about Google’s data usage and opt-out options, please visit Google’s websites: https://www.google.com/intl/en/policies/privacy/partners (“Google’s use of your data when you use websites or apps our partners”), https://policies.google.com/technologies/ads (“Use of data for promotional purposes”), https://adssettings.google.com/authenticated (“Manage information that Google uses to show you advertising”).

Linkedin

Due to our legitimate interest in increasing our degree of recognition (within the meaning of Art. 6 (1) lit. GDPR), we are linking the plugins of LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA, to our website. You can recognize the plug-ins by the LinkedIn logo.
The plug-in creates a direct connection between your browser and the LinkedIn servers. We have no influence whatsoever on the nature and extent of the data that the plug-in transmits to LinkedIn’s servers. Information can be found here: https://www.linkedin.com/legal/privacy-policy, opt-out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

The plug-in informs LinkedIn that you, as a user, have visited this site. There is the possibility that your IP address will be saved. If you are logged into your LinkedIn account while visiting this website, the information will be linked to it.

If you use the functions of the plug-in – for example by using the LinkedIn button – the corresponding information will also be transmitted to LinkedIn.

To prevent LinkedIn from linking this information to your LinkedIn account, please log out of LinkedIn before visiting this website and delete your stored cookies.

LinkedIn is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active.

Complaints and warnings

Should you see your rights violated or otherwise disadvantaged, please let us know. You will then receive a personalized individual answer. As part of our obligation to mitigate damages, we point out that costs incurred by a lawyer appointed by you out of court, without prior contact, will not be borne by us.

The cookie statement was last updated on 12. 12. 2019.